Terms of service
Welcome to Versai Jewelry. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.
Use of Our Site
You must be at least 18 years old to use our website. By using our site, you represent that you meet this age requirement.
Account
When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
Orders
All orders are subject to acceptance and availability. We reserve the right to cancel orders at our discretion.
Pricing and Payment
Prices are subject to change without notice. Payment is due at the time of order. We accept various payment methods, as indicated on our website.
Shipping and Delivery
Please refer to our Shipping Policy for details on shipping and delivery times.
Returns and Refunds
Please refer to our Return Policy for details on returns and refunds.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Versai Jewelry or its content suppliers and is protected by intellectual property laws.
Limitation of Liability
Versai Jewelry will not be liable for any damages arising from the use of our website or the purchase of our products.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Your continued use of the site constitutes your acceptance of the new terms.
Warranty Policy
Versai Jewelry stands behind the quality of our products and offers the following warranty for our customers.
Warranty Coverage
Duration: Our warranty covers defects in materials and workmanship for a period of one year from the date of purchase.
Scope: The warranty applies to all jewelry purchased directly from Versai Jewelry.
Exclusions
The warranty does not cover:
- Damage due to misuse, abuse, or accidents.
- Normal wear and tear, including scratches and tarnishing.
- Unauthorized repairs or alterations.
Making a Warranty Claim
To make a warranty claim, please contact our customer service team at Info@versaijewelry.com with your order details and a description of the issue. We will provide instructions on how to return the item for inspection.
Resolution
If the item is found to be defective under the terms of the warranty, we will repair or replace it at no additional cost to you. If a repair or replacement is not possible, we will issue a refund.